| company name |
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phone number |
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steps to find a human |
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| banks |
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| Astoria Federal Savings |
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800-ASTORIA |
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When you hear the womans voice press zero. Will transfer right
away to a human. |
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| Bank of America |
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800-900-9000 |
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Hit zero twice, after menu choices play |
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| Bank One |
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877-226-5663 |
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Press 0 thru the options to get a live person |
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| Chase |
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800-CHASE24 |
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Hit five, pause, then hit one, four, star, zero |
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| CIBC |
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800-465-2422 |
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Enter card# and pin, then press 0 |
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| CitiBank |
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800-374-9700 |
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Zero |
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| Commerce Bank |
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800-YES-2000 |
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touch "0" anytime after the computer answers |
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| MBNA |
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800-421-2110 |
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press "0" twice when menu begins |
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| Sovereign Bank |
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800-SOV-BANK |
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personal banking: 1 for english 1 for personal banking 3 then
enter social number then # then passcode then # then hit 0 (between 1 and 3
times) |
| Sun Trust Banks |
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404-588-7815 |
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Yes |
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| US Bank |
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800-USBANKS |
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Press 0 twice |
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| Wachovia |
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800-922-1800 |
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accounts personal banking |
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| Washington Mutual |
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800-756-8000 |
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At any time after the announcement(s) start press 'O'. |
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| Wells Fargo |
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800-869-3557 |
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Zero |
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| cell |
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| AT&T Wireless |
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800-888-7600 |
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No easy escape |
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| Cellular One |
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888-910-9191 |
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press 4, say "agent", then # |
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| Cingular |
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800-331-0500 |
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For faster service, press the option that you are looking to
close your account, You get the same ppl but an immediate answer |
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| Cricket |
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800-274-2538 |
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Press 3, 1, then 3 again. |
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| Nextel |
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800-639-6111 |
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Press "0" five times |
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| Sprint PCS |
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888-788-5001 |
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Zero twice, then say "agent" |
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| T-Mobile |
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800-937-8997 |
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Enter your phone number |
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| Verizon Wireless |
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800-922-0204 |
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dial # then double zero |
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| credit |
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| American Express |
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800-528-4800 |
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Hit zero, pound, three times over (ignore prompts that it's an
invalid entry) |
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| Discover |
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800-347-2683 |
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Yes |
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| MasterCard |
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800-MC-ASSIST |
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Hit zero three times (once on each menu) |
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| MBNA |
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800-421-2110 |
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press "0" twice when menu starts |
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| Visa |
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800-847-2911 |
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Hit zero three times (ignore prompts saying that it's an
invalid entry) |
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| insurance |
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| Aetna |
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800-537-9384 |
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2, then say "operator" (check this) |
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| Aetna |
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800-680-3566 |
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Hit * then zero anytime |
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| CIGNA |
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800-516-2898 |
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REGARDING A BILL |
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| pc |
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| AOL |
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888-346-3704 |
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0 |
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| Apple |
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800-275-2273 |
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Zero three times; if virtual rep answers, say
"operator" |
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| Compaq |
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800-652-6672 |
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No easy escape |
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| Dell |
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888-560-8324 |
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Hit zero twice |
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| Dell Customer Service |
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800-624-9897 |
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option 1, xt 7266966, option 1, option 4, option 4 |
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| Earthlink |
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888-earthlink |
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0 sometimes works! |
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| Epson |
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800-922-8911 |
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yes |
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| Gateway |
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800-846-2301 |
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Hit zero, pound |
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| HP |
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800-474-6836 |
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Say "agent" |
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| HP |
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888-560-8324 |
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Hit zero twice |
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| IBM |
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800-IBM-4YOU |
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You go into a hold queue immediately |
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| Symantec |
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800-441-7234 |
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Subscription Services |
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| retail |
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| Amazon.com |
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800-201-7575 |
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Direct to human |
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| Best Buy |
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800-365-0292 |
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sales |
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| Best Buy |
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any local store |
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wait for extension prompt (sometimes must press 4), then ext.
2021 |
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| Eckerd |
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800-eckerd |
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press 0 for pharmacy, 8* for manager |
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| KMart |
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Local |
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Press 0 |
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| Lowes Home Centers |
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All local numbers |
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hit 0 for customer service or #450 for commercial sales |
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| Target |
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Local call |
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Press "0" during greeting. |
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| Wal-Mart |
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800-546-1897 |
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press 0 |
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| Walgreens |
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local pharmacies |
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press 0 to speak to a pharmacy employee |
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| shipping |
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| FedEx |
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888-GO-FEDEX |
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hit 0 during msg. |
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| FedEx |
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888-GO-FEDEX |
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say "REP" during the message |
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| UPS |
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800-pick-ups |
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yes |
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| telco |
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| AT&T |
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800-222-0300 |
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.. |
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| BellSouth |
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877.678.2355 |
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Press "*" then "0" |
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| SBC |
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800-585-7928 |
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Again, an (intelligent, this time) IVR wants YOUR phone number
first. |
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| Verizon On Line |
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800 567 6789 |
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Say "I don't know it" then "technician" |
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| travel |
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| American Airlines |
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800-433-7300 |
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Press zero twice, then say "agent" |
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| Amtrak |
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800-872-7245 |
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Zero or say "agent" |
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| Continental |
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800-523-3273 |
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Three Delta 800-221-1212 Zero then say "operator" |
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| Delta |
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800-221-1212 |
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say "agent" four times - every time it asks for a
response from you |
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| Kayak.com |
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203 899-3120 |
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0 |
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| Northwest |
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800-225-2525 |
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Star, zero, after initial greeting |
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| Southwest |
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800-435-9792 |
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Calls answered by operator; during busy times you might have to
hold |
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| United |
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800-864-8331 |
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Say nothing (but you have to listen through lots of menus) |
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| US Airways |
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800-428-4322 |
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Hit four after initial greeting, then hit one to connect. |
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| tv |
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| Comcast |
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800-266-2278 |
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Customer service, but an IVR wants your number first. |
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| Dish Network |
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800-333-3474 |
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press "0" during menu |
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| Tone Based IVR |
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800-555-1212 |
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Most tone based system go straight to agent if no keys are
pressed (backwards compatibility with pulse dialers) |
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